Monday, February 23, 2026

Release Notes — Week of February 16, 2026: AI Assistant & Safety Planning

By Clerie Team

Major updates to Clerie's AI assistant with semantic help search, new safety planning tools, and enhanced client management features for mental health practitioners.

AI Assistant Enhancements

  • You can now chat with Clerie's AI assistant directly in your EHR for instant help and guidance
  • Your AI assistant can now generate custom reports, send intake forms, schedule sessions, and manage team invitations
  • AI responses are now more contextual with access to help articles and your practice settings
  • You can customize your AI assistant's response style and conversation history is now saved for future reference
  • New suggested prompts help you get started with common questions about using Clerie

Safety Planning & Clinical Tools

  • You can now generate AI-powered safety plans that automatically pre-fill emergency contacts from client records
  • New click-to-sign functionality makes it easier for clients to acknowledge safety plans
  • EMDR note templates are now available to streamline your documentation process
  • Safety plan sharing controls now manage edit access rather than just visibility

Client Management Improvements

  • You can now add preferred names for clients in addition to their legal names
  • New transition action items automatically appear when minor clients turn 18
  • Guardian management tools now support consent-related workflows for minors
  • Birth date displays are now accurate regardless of timezone settings

Scheduling & Calendar Updates

  • You can now configure custom scheduling slot durations to match your practice needs
  • Calendar performance has been significantly improved with faster loading and smoother navigation
  • Session status indicators now show case note completion status directly on your calendar
  • New Active/Recent/History sections in the sessions tab make it easier to find what you need
  • Intake scheduling is now optional, with better timezone handling and lead time controls

Telehealth & Session Management

  • You can now share telehealth meeting links more easily with inline meeting info during session creation
  • Participant notification preferences let you control who gets notified about new telehealth sessions
  • Session cancellation and no-show workflows are now more streamlined with waiver options
  • Navigation links in session dialogs provide quick access to client details and related information

Billing & Reporting

  • New CSV export reports provide detailed billing and session summaries with clinician and payer breakdowns
  • You can now set up contracted rates with payers and upload contract documents for reference
  • Promotional code support allows custom pricing with self-service management
  • Insurance claims are now automatically prevented for cancelled and no-show sessions

Forms & Consent Management

  • New interactive consent form templates for ROI and minor treatment with built-in response capture
  • Consent form assignments now show pending status with resend capabilities
  • You can now void consent signatures when signed by unauthorized individuals
  • Auto-population and improved field handling make external consent forms easier to manage

Portal & Client Experience

  • Client portal now uses subdomain-based routing for better security and organization
  • Assessment tab in the portal has an improved empty state with consistent layout
  • Emergency contact information is now optional in intake forms for greater flexibility
  • Magic link URLs now use optimized internal paths for faster loading