Question 1

Will I run out of AI credits or hit a token limit?

Accepted Answer

No. There's no practical limit, and we've never had anyone run out. Therapists sometimes spot the note counter in the app and get nervous; even at 30+ sessions a week, you won't hit a cap. Record every session, every week, and you'll still never see a bill for overages. We're not going to nickel-and-dime you per note. That pricing model belongs to the standalone note-takers, and it's one of the reasons we built this differently.

Question 2

Are my private psychotherapy notes discoverable by insurance?

Accepted Answer

No. Clerie keeps two kinds of notes, the way the law does. Progress notes are the official clinical record: what insurance can request, what an audit reads. Private psychotherapy notes, your working thoughts about the session, stay outside that file. They're not part of the record insurance can pull, and nobody sees them but you. You get a clean official chart without giving up the notes that actually help you think.

Question 3

Is my clients' data used to train the AI?

Accepted Answer

No. Never. Your client data is not used to train AI models, full stop. Clerie is HIPAA compliant, and a BAA is available for your practice. Recordings exist to draft your documentation and nothing else. We built this company for therapists, and therapists told us this was the line that mattered most, so we put it in writing here where you can hold us to it.

Question 4

How does it handle group sessions?

Accepted Answer

One note, applied to the whole group. A 10-person group session normally means 10 separate notes; in Clerie you review one draft and apply it to everyone, up to 10 people. The honest part: the AI tracks 8 to 10 voices well but still struggles with very quiet speakers. We'd rather tell you that here than have you find out mid-session.

Question 5

How is this different from Twofold or another AI scribe?

Accepted Answer

Standalone tools do the note. Clerie does the note inside the same system that runs your telehealth, your billing, and your supervisor review, so nothing gets copy-pasted between apps. And it goes past the note: treatment plans generated from the diagnosis and written insurance-friendly, safety plans that pull from homework and past sessions, and risk alerts that go straight to the supervisor. That's the whole documentation stack, not a recorder with a subscription.

Question 6

What if I forget to hit record?

Accepted Answer

Dictate a quick summary after the session and Clerie drafts the note from that. Or start from your last note for that client and update what changed. Or write it manually; the recorder is a shortcut, not a requirement. Most therapists stop forgetting after the first week, because the note showing up finished is the best reminder anyone's invented.

Question 7

Does AI replace the therapist's clinical judgment?

Accepted Answer

No, and it was never supposed to. Clerie writes the draft; you read it, fix what's off, and sign it, and nothing enters the official record until you do. The AI is very good at remembering everything said across a 50-minute session and putting it in your template. It is not the clinician. You are. The same goes for treatment plans and safety plans: they draft from the diagnosis you made and what happened in session, and they wait for your signature like everything else. The typing is the machine's job. The judgment stays yours.

AI notes, done before you leave the room.

Note-taking takes way too much time.

We make note-taking effortless.

Record the session, get the note

SOAP, DAP, or your own template

Treatment plans and safety plans too

Risk gets flagged to the supervisor

One note for the whole group

It drafts your treatment plans and safety plans too.

Therapists get 6+ hours back every week.

The questions people actually ask on demos.

Stop doing notes after hours.

Product

Who it's for

Plans

Company

Legal & support

AI notes, done before you leave the room.

Note-taking takes way too much time.

We make note-taking effortless.

Record the session, get the note

SOAP, DAP, or your own template

Treatment plans and safety plans too

Risk gets flagged to the supervisor

One note for the whole group

It drafts your treatment plans and safety plans too.

Therapists get 6+ hours back every week.

The questions people actually ask on demos.

Will I run out of AI credits or hit a token limit?−

Are my private psychotherapy notes discoverable by insurance?+

Is my clients' data used to train the AI?+

How does it handle group sessions?+

How is this different from Twofold or another AI scribe?+

What if I forget to hit record?+

Does AI replace the therapist's clinical judgment?+

Stop doing notes after hours.