Release Notes — September 9, 2026: Smoother, more reliable telehealth sessions

This Clerie EHR release focuses on telehealth video quality and stability, helping therapists and mental health practitioners hold clearer, more dependable virtual sessions.

Telehealth Improvements

• Video quality now adapts more accurately to your actual connection, so sessions look better on strong networks and stay stable on weaker ones.
• Quality adjustments are now spaced out more thoughtfully, reducing the back-and-forth flickering between sharp and blurry video during a session.
• When your connection recovers, video reliably returns to full quality instead of occasionally staying stuck at a lower setting.
• Sessions no longer get stuck in a reduced-quality state after a brief network hiccup — video now climbs back up as soon as your connection allows.
• Improved handling of prolonged poor connections, so participants who have been struggling get priority attention for a clearer picture.
• General stability fixes across virtual sessions for fewer interruptions and a more consistent experience for you and your clients.

Minor Fixes

• Background effects in video sessions now fade in cleanly instead of briefly flashing a dark frame while loading.