Release Notes — June 2, 2026: Enhanced Billing Reliability and Telehealth Improvements

We've improved billing accuracy and payment processing reliability while enhancing your telehealth session experience with better participant visibility and connection monitoring.

Billing & Payment Processing

• You can now safely retry payment operations without creating duplicate charges or processing errors
• Improved accuracy when handling refunded payments and cancelled sessions in your billing dashboard
• Enhanced reliability when reversing write-offs and processing payment adjustments
• Better handling of insurance claim processing to prevent submission of outdated or draft claims
• More intuitive dialogs when removing cancelled sessions with clearer descriptions of what will happen

Telehealth Experience

• Better positioning of participant status indicators so recording notifications don't overlap with names
• Improved connection monitoring to alert you when session connectivity issues occur
• Enhanced active speaker detection and participant management during video sessions