Release Notes — May 28, 2026: Enhanced Billing Management and Telehealth Reliability

Improved billing workflows for mental health practitioners with better session management, enhanced Client Pay features, and more reliable telehealth connections.

Billing and Client Pay Improvements

• You can now clear cancelled sessions in bulk across multiple clients using the new batch processing tools in Client Pay
• Added individual 'Clear this row' options for more granular control over billing entries
• Improved handling of manual billing entries with better protection against accidental modifications
• Enhanced the Client Pay interface to show clearer outcomes after processing transactions
• Extended Client Pay functionality to work with archived and deleted client records for better practice management

Telehealth Session Reliability

• Improved session connection stability by better managing telehealth resources throughout your sessions
• Enhanced session handling to prevent connection issues when session parameters change
• Better management of session credentials to ensure consistent telehealth performance

Session Management

• Fixed issues with recurring session exceptions to ensure schedule changes are properly maintained
• Improved tracking of session modifications for better audit trails and scheduling accuracy