Release Notes — March 18, 2026: Enhanced Support & Communication Improvements

This EHR update brings improved support request handling, streamlined client communication, and enhanced AI-powered session notes for mental health practitioners.

Support & Communication

• Support request emails now include complete message details for faster resolution
• Communication logs now capture the full content of automated emails and text messages you send to clients

Session Notes & AI

• Improved AI summary quality and accuracy for session notes
• Fixed session duration display in notes to show correct timing
• Enhanced AI case note generation with better transcript processing

User Experience

• Admin users can now access the Provider Directory feature
• Client details quick action now links directly to client portal instead of intake form
• Faster system performance through optimized data processing